2 Replies Latest reply on Aug 3, 2017 7:21 AM by matthiasb32032397

    pdf document isn't correctly opened

    calebemerson

      Probably some of my pdf files were damaged or something like this. I opened one of them couple days ago, and I didn't see some important changes. It is necessary to bring them back ASAP.

        • 1. Re: pdf document isn't correctly opened
          meenakshin83966505 Adobe Employee

          Hi calebemerson,

           

          Sorry for the delay in response.

           

          Could you please elaborate the issue you are experiencing with your PDF files?

          Are you referring that the changes you have made on PDF do not reflect when you open file again?

          Make sure that once you make any changes to PDF, do save the file.

           

          What happens when you open the PDF? What changes have you made in PDF?

          Let us know the dot version of Adobe application you are using?

          Are you on Mac or on Windows? What is the OS version?

           

          If you have any questions, let us know.

          We will be waiting for your response.

           

          Regards,

          Meenakshi

          • 2. Re: pdf document isn't correctly opened
            matthiasb32032397

            calebemerson, good day!

             

            I know two methods, if you are still needed any response or advises.

             

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