4 Replies Latest reply on Jul 8, 2017 9:29 PM by whsprague

    Lost sound on all my projects after using Clip-Mate


      I am using Premiere Elements 15 and have just installed the latest update.


      Today I tried using ClipMate as recommended to join together two projects. I finally got it to work, but then noticed that the resulting project had no sound. I cannot remember if the sound was there when I first opened the projects (i.e. could it be something to do with the update?)


      I saved and closed the project and restarted Elements and now NO projects have any sound, even those that I have not used Clipmate on. I have tried closing Clipmate but that has no effect. HELP! I do not want to lose every project I have ever done!