8 Replies Latest reply on Jul 13, 2017 12:24 PM by Attila_1913

    Audio fails little when exporting a project

    Attila_1913

      Hi Community,

       

      I edited my project and it is ready to be exported.

       

      When I render it and watch it in Premiere Elements 12 everything is as intended - audio and video.

       

      In the rendered version there is always at one part a short almost deaf moment of my audio, which after around three seconds fires up to normal. When switching between MPEG and AVCHD this faulty cut just moves to another audio cut scene.

       

      In the audio lane there is one 7min track, consisting of different parts. At one of the switches between these parts occurs the problem.

      All audio is denoised. And again: While watching in PE all audio is fine.

       

      I hope somebody gets my problem, which I can't explain any clearer. And is then able to help me.

       

       

      Kind regards
      Attila

        • 1. Re: Audio fails little when exporting a project
          Steve Grisetti Adobe Community Professional

          What operating system do you have? Is it the 32-bit or 64-bit version?

           

          What processor do you have? How much RAM?

           

          How long is your video project? Is this the only project this issue has appeared on?

           

          What model of camcorder is your original video shot on? What format and resolution is this video?

          • 2. Re: Audio fails little when exporting a project
            Attila_1913 Level 1

            Hi Steve,

             

            and thx for your fast repsonse.

             

            i am running on Win 10 64-bit. Powered by an i5, 4 x 2.8 or something like that. 8 GB RAM.

             

            The project runs 7:03. On another project of 9:56 nothing comparable appeared, also not on shorter stuff.

             

            The original video data comes from a Fuji X-E2 and it feeds 1920 x 1080 Px in .MOV-files.

             

            As said, nothing like that appeared before.

            • 3. Re: Audio fails little when exporting a project
              Steve Grisetti Adobe Community Professional

              MOV files sometimes don't trigger the program to set up its project properly.

               

              When you first added your MOV video to Video 1 on your timeline, was there a yellow orange "render" line above the video? This is an indication that your project is not properly set up for your video.

              RenderLine.jpg

              • 4. Re: Audio fails little when exporting a project
                Attila_1913 Level 1

                Hi Steve,

                 

                yes there are a few of those yellow lines. What to do to avoid this to happen?

                 

                I also have an example online for my problem, when following the link jump to 4:45 and then just listen.

                1966 Humber Imperial - YouTube

                 

                I tried to work around by adding the audio track a second time, exported again and the similar s*** occured on another audio cut scene.

                 

                Now I'm going to newly arrange all the audio tracking. But I would still be very glad, if you might help me somehow.

                 


                Thanks alot

                Attila

                • 5. Re: Audio fails little when exporting a project
                  Steve Grisetti Adobe Community Professional

                  Your project is not setting up properly for your video.

                   

                  MOVs can be composed of any of hundreds of codecs. In order to proceed, we'll need to crack open your camera's video and find out what it's composed of.

                   

                  Download the free program MediaInfo and open your MOV in it. Set the View menu to Tree and then copy and paste the data it reports to this forum. Then we'll be able to recommend your next step.

                  • 6. Re: Audio fails little when exporting a project
                    Attila_1913 Level 1

                    Hi.

                     

                    Below the line, that's it.

                    ______________________

                    Allgemein

                    Vollständiger Name                       : C:\Users\micro\Desktop\Humber_Imperial_66_283_167_744\01_Fuji\Interview_I_DSCF0138.MOV

                    Format                                   : MPEG-4

                    Format-Profil                            : QuickTime

                    Codec-ID                                 : qt   0000.00 (qt  )

                    Dateigröße                               : 1 017 MiB

                    Dauer                                    : 3 min 43s

                    Gesamte Bitrate                          : 38,2 Mb/s

                    Movie_More                               : FUJIFILM DIGITAL CAMERA X-E2

                    Kodierungs-Datum                         : UTC 2017-04-23 12:30:54

                    Tagging-Datum                            : UTC 2017-04-23 12:30:54

                    Origin                                   : Digital Camera

                    free                                     :  ‚ ƒ „ … † ‡ ˆ    ‰ / Š ‹ Œ /  Ž   ‘ ’ “ ” • – — ˜ ™ š › œ  ž Ÿ  !¡"¢#£$¤%¥&¦'§(¨)©*ª+«,¬-.®/¯0°1±2²3³4´5µ6¶7·8¸9¹:º;»<¼=½>¾?¿@ÀAÁ

                     

                    Video

                    ID                                       : 1

                    Format                                   : AVC

                    Format/Info                              : Advanced Video Codec

                    Format-Profil                            : High@L4.2

                    Format-Einstellungen für CABAC           : Nein

                    Format-Einstellungen für RefFrames       : 1 frame

                    Format_Settings_GOP                      : M=1, N=30

                    Codec-ID                                 : avc1

                    Codec-ID/Info                            : Advanced Video Coding

                    Dauer                                    : 3 min 43s

                    Bitrate                                  : 36,6 Mb/s

                    Breite                                   : 1 920 Pixel

                    Höhe                                     : 1 080 Pixel

                    Bildseitenverhältnis                     : 16:9

                    Modus der Bildwiederholungsrate          : konstant

                    Bildwiederholungsrate                    : 59,940 (60000/1001) FPS

                    ColorSpace                               : YUV

                    ChromaSubsampling/String                 : 4:2:0

                    BitDepth/String                          : 8 bits

                    Scantyp                                  : progressiv

                    Bits/(Pixel*Frame)                       : 0.295

                    Stream-Größe                             : 975 MiB (96%)

                    Sprache                                  : Englisch

                    Kodierungs-Datum                         : UTC 2017-04-23 12:30:54

                    Tagging-Datum                            : UTC 2017-04-23 12:30:54

                     

                    Audio

                    ID                                       : 2

                    Format                                   : PCM

                    Format-Einstellungen für Endianess       : Little

                    Format-Einstellungen für Sign            : Signed

                    Codec-ID                                 : sowt

                    Dauer                                    : 3 min 43s

                    Bitraten-Modus                           : konstant

                    Bitrate                                  : 1 536 kb/s

                    Kanäle                                   : 2 Kanäle

                    Kanal-Positionen                         : Front: L R

                    Samplingrate                             : 48,0 kHz

                    BitDepth/String                          : 16 bits

                    Stream-Größe                             : 20,4 MiB (2%)

                    Sprache                                  : Englisch

                    Kodierungs-Datum                         : UTC 2017-04-23 12:30:54

                    Tagging-Datum                            : UTC 2017-04-23 12:30:54

                    • 7. Re: Audio fails little when exporting a project
                      whsprague Adobe Community Professional

                      Is Apple's Quicktime installed on your computer?  MOV files are related to Apple and Premiere Elements used to need Quicktime for the MOV codecs. Supposedly, Quicktime is less needed in the current version than it used to be.  But, with version 12, you will likely need it.

                      • 8. Re: Audio fails little when exporting a project
                        Attila_1913 Level 1

                        Hi.

                         

                        Yes, Quicktime is installed. Version 7.79.80.95

                        And if I am right the whole support ended somewhen this year.

                         

                        May I have to "join" PE and Quicktime in one way or another?