2 Replies Latest reply on Nov 16, 2017 7:51 PM by bharathk26642217

    Printing Issue

    Tschoran Level 1

      Hello there,

       

      i have an issue with printing out of the Adobe Acrobat Reader app. Anytime i want to print i get an instant error:

       

      "Unfortunately print-spooler was closed."

       

      When i print out of an other app (e.g. Chrome), it works instantly and without any errors.

       

      I have a Sony Xperia Z1 with Android 5.1.1

        • 1. Re: Printing Issue
          Tariq Dar Adobe Employee

          Hi Tschoran,

           

           

          Would try uninstalling the app "Cloud Print" and then restart the device. Then try again. Let us know if that helps.

          If you already have found a solution to this issue, please update this thread with your findings.

           

           

           

          -Tariq Dar

          • 2. Re: Printing Issue
            bharathk26642217 Level 1

            Hello there,

            Same problem was occurs in my mobile.i have an issue with printing out of the Adobe Acrobat Reader app. Anytime i want to print i get an instant error:

             

            "Unfortunately print-spooler was closed."

             

            When i print out of an other app (e.g. Chrome), it works instantly and without any errors. I uninstall cloud print but it still continue.

             

            I have a Sony Xperia M4 with Android 5.1.1