3 Replies Latest reply on Aug 4, 2017 7:53 AM by Francine Caron

    Adobe Acrobat Reader not downloading all attachments

    murrayw65561969 Level 1



      My Adobe Acrobat Reader which is installed on my Samsung S8 appears to be not downloading or opening some of my email attachments (PDF).

      I have good internet reception and some files are very small. Others it opens without a problem.

      I cleared the Cache on both Adobe Acrobat and Email Apps and also did a soft reset.

      Then I uninstalled and reinstalled the App.

      I discussed with Samsung at length and they checked all phone settings to be correct.

      I still have the problem, can you please help?