Can't Sign In To Creative Cloud

[Stan Burman]

I can't sign in to Creative Cloud. Just get the spinning wheel and a message that "Creative Cloud seems to be taking longer than usual to initialize." Have tried to relaunch CC, and also to restart computer as directed. No help.

What is the problem?

Thanks

[aatosh68602456]

I have the same problem, but didn´t find any solution.

[KanikaS · Accepted solution]

Hi Stan and Atos,

Sorry for a delayed response.

Could you please try steps shared in the link below for help:

Adobe Creative Cloud desktop app doesn't open or shows a spinning progress wheel

Hope this helps!

Feel free to get back to us for any other query.

Thanks

Kanika

[Stan Burman]

Thank you Kanika. I'm signed in now, but it has been intermittent.

Stan

[aatosh68602456]

I had some other problems with the computer so I removed both lightroom and

photoshop and restored the computer and this fixed then problem.

2017-07-14 23:36 GMT+02:00 Stan Burman <forums_noreply@adobe.com>:

Can't Sign In To Creative Cloud created by Stan Burman

<https://forums.adobe.com/people/Stan+Burman> in Adobe Creative Cloud - View

the full discussion <https://forums.adobe.com/message/9703601#9703601>

[KanikaS]

I'm glad you were able to fix the problem.

Feel free to get back to us for any other help.

Kanika