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Activation limit exceeded

New Here ,
Jul 12, 2017 Jul 12, 2017

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Hi, I have 3 Kobo Aura One ereaders at home.  When I try to tranfer books via Adobe Ditigal Edition on Windows today, it says I have activation limit exceeded. So I chat to 2 of the Adobe Agents on the support chat, they refered me here.

Could the forum team please help reset my activation limit, and advice me on how i can avoid this issue again later?

Thanks.

Cheers, EJ

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LEGEND ,
Jul 12, 2017 Jul 12, 2017

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To reset the activation must write a staff person. (staff under the name).

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New Here ,
Jul 12, 2017 Jul 12, 2017

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Which staff person?  Where to find the staff person's name?

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LEGEND ,
Jul 12, 2017 Jul 12, 2017

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You should check the forum threans. Sometimes you found a staff person and can write this person a private message.

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