1 Reply Latest reply on Jul 12, 2017 3:10 PM by srishtib8795206

    InDesign Randomly Crashing

    ericbnpusa Level 1

      Latest version of InDesign on a 2013 27" Mac OS Sierra. 

       

      InDesign has recently just started crashing.  There's not memory overload or anything going on with the comp.  It just randomly crashes while working on projects. 

        • 1. Re: InDesign Randomly Crashing
          srishtib8795206 Adobe Employee

          Hi ericbnpusa,

           

          Please close all Adobe applications and try resetting InDesign preferences to defaults

          For details click here: Set preferences in Adobe InDesign

           

          If file is saved on network drive like dropbox or any office server, save it on desktop and check if it crashes.

           

          In order to assist you on this I would request you to share some details like

           

          Exact version of InDesign and MAC Sierra? If it is MAC OSX 10.12.4 please upgrade to 10.12.5.

          Graphic card and when it was updated last time?

          Where the file is saved (Local HDD or network drive)

           

          Regards

          Srishti

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