1 Reply Latest reply on Jul 13, 2017 6:57 AM by Karl Heinz Kremer

    Adobe Export PDF - Convert hit error mesage: An error occurred while signing in

    debbiec86550906

      Please help me, I have reviewed my account settings and all looks well.  I have a pdf open and it shows I am signed into my account. But when I hit convert it gives me this error message"  Am error occurred while signing in. 

       

      This is making me want to cancel my order that is set to renew on July 14, 2017 because why pay for something that will not let me use it?