21 Replies Latest reply on Aug 21, 2017 5:33 PM by LonePine

    ID CC 2017 crashes when 'edit original' is clicked - need a fix

    LonePine Level 1

      Just installed CC 2017 on new Win 10 with 4.0 CPU, Graphics Accel and 32 GB ram. After CC apps are running for a few hours, clicking 'edit original' causes ID to freeze then crash. I have deleted the prefs. No affect. Restarting ID does not help. Only fix is to reboot. Had been running CC on Win 7 for several years. Never had this problem. Very annoying.