Go to the website of the graphics device or wherever the "new" driver came from and "rollback" to a previous driver.
Once you've updated your driver, set your Folder Options to Show All Files, then go to C:/ProgramData/Adobe/Premiere Elements/10.0 and delete the BadDriver.txt file -- then start up the program.
I'm concerned though about both Premiere Elements and Photoshop Elements going buggy -- particularly since you're using pretty old versions of the program on a pretty old operating system. I'd say an upgrade to more current versions of the program would be very wise.
thanks, Steve G. Taking your comments seriously and will attempt to deal
with the first part, tomorrow evening.
As for the upgrade of PE. Do you know if I need OS 10 for an upgrade of
PE15? If I do, can I install in my old machine and later use that to
install a newer machine?
On Thu, Jul 13, 2017 at 12:31 PM, Steve Grisetti <email@example.com>
Thanks for your comments, Steve G. I read them to the rep from Dell's Tech Support and I believe what you wrote inspired them to look further. They installed another driver (when previously they said none was available) and I will see how that goes.
Also, thanks for encouraging me to go to PE 15. When I get some time, I will contact Adobe Customer Service and see if I get PE 15, now, would I be able to transfer it to a new computer when this one goes.
Best wishes for You !
Please mark this question as correctly answered, David.