4 Replies Latest reply on May 30, 2018 4:17 PM by WobertC

    Files cannot be found in LR

    opheliac40199614

      Hi,

       

      I have imported photos from my computer into LR so I can edit them. Now I am done editting and want to export these photos. But LR says it cant find the map on the computer where the photos used to be. It shows the original location of where the photos used to be, the map of where I've imported them from into LR. But this is still the same location! The photos are still in this map on my computer. So now I really dont know what to do. Can somebody help me?

        • 1. Re: Files cannot be found in LR
          dj_paige Level 10

          Show us screen captures of both Lightroom and your operating system so we can see what you are seeing.

          • 2. Re: Files cannot be found in LR
            amandas27470807

            Screen Shot 2018-05-30 at 11.16.15 AM.pngScreen Shot 2018-05-30 at 11.17.07 AM.pngScreen Shot 2018-05-30 at 11.18.18 AM.png

            Hi, I'm having this same issue. When I go to locate the original file so Lightroom can "see" it, it's gone. Perhaps because the original was on an SD card that I since cleared and re-filled? I can see the image, so I know there has to be some way to save it - these are from a trip we took to the San Juan Islands, and I can't imagine we'll be going back.

            • 3. Re: Files cannot be found in LR
              dj_paige Level 10

              The file is clearly not in the location Lightroom thinks it should be in.

               

              I don't understand this:

              When I go to locate the original file so Lightroom can "see" it, it's gone.

              How are you trying to locate the original file? Tell me the exact step-by-step method you used to try to locate the original file. What do you mean "it's gone"?? Define "gone". Gone from where? Are you seeing that it is "gone" in Lightroom, or in your operating system, or somewhere else?

               

              If the files were somehow on an SD card and imported into LR using ADD, then unless you have a backup, your files have been erased and cannot be recovered.

              • 4. Re: Files cannot be found in LR
                WobertC Adobe Community Professional

                I agree with Paige.

                Your Finder screen-clip shows you are looking at files ON THE CAMERA CARD.

                Do NOT format this card in camera or you will lose your photos.!!

                You must have the photos in the HARD-DRIVE location that Lightroom believes them to be.

                The images you see in Lightroom are only 'previews', and they all show the 'missing' icon.

                ScreenShot150.jpg