Assuming you're using Premiere Elements' Add Media tool to capture your video from a miniDV camcorder over a FireWire connection -- what happens if you try to capture to another location other than the default folder?
(I'm also assuming you've got hundreds of gigs of space left on your hard drive and that you've recently run Disk Cleanup and Disk Defragmenter.)
yes, using Add Media tool from miniDV with firewire. I tried to use my external drive to capture the video rather than using the default folder without any success either.
I have 676 GB of free space on my hard drive.
And you've run Disk Cleanup and Disk Defragmenter?
And you've tried creating a new folder to save your video into?
Are you able to capture if you use the free download WinDV?
Yes, I did Disk Cleanup and Defrag.
Tried creating new destination folders without success.
Yes, I tried WinDV and was able to capture video and then transfer it into the Premiere Elements project for editing.
Obviously Premiere Elements is the weak link then.
There's a trick that used to work in Windows 7. I've never had to use it with Windows 10, but it's worth a try.
Go to your Device Manager and open the IEEE1394 Host Controller. Right-click on the VIA 1394 OHCI Compliant Host Controller and select Update Driver. On the Update Driver screen, select Browse my Computer for Driver Software then, on the next screen, select Let Me Pick From a List.
If there is a Legacy driver listed there, select it. If not, there are likely a couple of drivers listed. See if selecting one of the other listed drivers makes a difference.
I had two controllers listed and changed to the other but, unfortunately, this did not help.
Assuming you've tried uninstalling/reinstalling the program, I have no idea what more you can do -- other than capture with WinDV rather than Premiere Elements.