2 Replies Latest reply on Jul 25, 2017 12:35 AM by karienvdw

    Sudden problems with Creative Cloud, signed out & apps not showing

    karienvdw Level 1

      Today CC suddenly signed me out of its own accord, meaning a loss of synched fonts. After quitting and restarting both Macbook and programme, I signed in again. CC now shows all my apps as uninstalled. This is not the first time my work flow is interrupted by some kind of mysterious issue with CC. Perhaps it should be renamed to Dark Cloud  

       

      Please help! And pray that it isn't that I now have to go and uninstall and reinstall AGAIN....

       

      I am on a MacBook Pro (Retina, 15-inch, Mid 2015)

      Sierra 10.12.5.

      CC version 4.1.1.202

      Screen Shot 2017-07-14 at 10.42.51.png