29 Replies Latest reply on Aug 16, 2017 3:42 PM by EvilBugQueen1

    Searching issues (PLEASE HELP ME! :o(.....)

    Evecmoi Level 1

      Hi! Can someone can help me please?

      I have this problem since at least 1 month and it drive me crazy!!!!

       

      Please, do this test for me (you don't need a subscription to do the test) :

       

      STEP 1 : Go to this image on Adobe Stock : 92717872

      STEP 2 : Click on it and choose «See more» at the right bottom

      STEP 3 : Go completely to the bottom (there's 4 pages of similars pictures)

      STEP 4 : Click to see page 2 or «Next»

       

      RESULT FOR ME : I have a new page with this message : Sorry, no results were found with that term.

      (sometime it redirect me on an other page with absolutely no link with my research)

       

      It's the same thing for each images! I have 108 credits and I can't search images that I want.

       

      Adobe support told me «Please note that we weren’t able to reproduce this issue and hence it seems to be a browser specific issue.»

      But I know 4 person that expect the same issue and I have the problem with Safari and Google Chrome. (OS 10.9.5)

       

      Maybe if we're many they will try to find what's happen?

       

      Thank you very much!