3 Replies Latest reply on Jul 15, 2017 10:07 AM by Peru Bob

    I have Adobe Elements and Adobe Photoshop. Why is the support so poor?


      I've got a question to do with activation and deactivation of my software. I explained this clearly to the 'chat support'. Several times. And he managed to take over 15 minutes before he eventually understood it. He then cut me off.


      Why is the support for this product so poor?


      Adobe software is expensive. It's reasonable to expect a certain level of support.


      If someone is reading this, my case ID is: 0189116515


      Please have a look at the utter incompetence of this support. I now have to either go through this all again, I've wasted enough time on this, or just put up with the issue.