Whenever I have other applications running, PSCC2017, win 7, freezes after clicking "open image" in ACR and the image window appears in PS. I want to try to reinstall PSCC. Do I have to uninstall the old version and use Adobe Cloud to install? If so, how do I keep my preferences and plug-ins?
Please refer this article http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html for a list of troubleshooting steps that should help to fix this issue.
Let us know the outcome.