8 Replies Latest reply on Jul 23, 2017 8:56 AM by fenjas29325284

    CS6 - Eyedropper tool outside photoshop won't work?

    hongd Level 1

      Hello, I am currently using a Photoshop CS6 on window 10, when using eyedropper tool was able to be shown outside the platform however when I hover over a sample it did not pick up the color. In addition, my "Show Sampling Ring" was grayed out as well.

      I had done:

      Reset the eyedropper tool and go to preferences>performance>advanced settings and checked the "use graphics processor" and press okay and nothing happen. Any help would be amazing.

      I have a ATI technologies Inc. 67EF:CF graphic