1 Reply Latest reply on Jul 16, 2017 9:18 AM by Ian Lyons

    Sync, help please!


      Hello everyone!


      Im new to Lightroom.

      I have spent a whole afternoon trying to sync my laptop with my phone but have not been able to do it.

      I have signed into lightroom. I went to to -> Help -> Sign in and was able to sign in with my email and password. I have also been able to do it on my mobile.

      My biggest issue is that when I go in the Identity plate (highlighted in yellow at image below) Im not able to do anything. I mean, I click on: Sync with lightroom mobile and nothing happens. What am I doing wrong? Any insight would be greatly appreciated!!


      Thank you