We are experiencing some issues with Heather Spontak's Captivate 9 files Launching. In the Captivate SCORM package, there are two HTML files, Index_Scorm and multiscreen. The launch file should be multiscreen.html; however, we keep receiving the error message attached when some files are launched and it is not always consistent.
When index_scorm is launched sometimes it will open, sometimes it will not, it is inconsistent.
We are unable to determine if this is a Captivate or LMS Issue. Has anyone else had this issue? Any suggestions?