5 Replies Latest reply on Dec 23, 2008 9:03 AM by RoboColum(n)

    SWF too big???

      I am having a heck of a time and, of course, I have a deadline...

      I keep trying to put a link to a Captivate movie into my RoboHelp file and everytime I try, RoboHelp chokes and dies. Is the SWF too big? Am I doing something else wrong? Any ideas?

      I am highlighting where I want the movie, right-clicking, and selecting to link to a file. I go out and choose the HTML file that Captivate generates. All goes well until I click OK to bring in the movie and then it dies.

      Thanks in advance.

      -Jenn
        • 1. Re: SWF too big???
          Captiv8r Adobe Community Professional & MVP
          Hi Jenn

          (Are you Jennifer Pike? Seems I had a Jennifer Pike in a class I conducted)

          Is Captivate still open with the project open? I find that if that's the case, RoboHelp will gag. So try closing Captivate and see if things improve.

          Cheers... Rick
          • 2. Re: SWF too big???
            Level 1
            (I am Jennifer Pike and I did take a wonderful class from you and drove you to the airport in Minneapolis) :)

            Captivate is not open, so that's not the issue. I never have Captivate and RoboHelp open at the same time 'cause they're both hogs...

            Any other ideas?

            The files I'm using have a lot of voice on them (sadly). They're from an outside vendor. But of course they HAVE to be in help right now.

            Merry Christmas.
            • 3. Re: SWF too big???
              Captiv8r Adobe Community Professional & MVP
              Hello again

              Okay, so if I'm understanding you correctly, you have your Captivate output files. You simply wish to link to what Captivate created from RoboHelp, right?

              You might try the following approach. Add the files to Baggage. Then create the link from the topic.

              Give that a go and see if it works better and doesn't make RoboHelp gag or otherwise wander off all bug eyed.

              (I must be confused. (or getting senile) I was thinking it was Nikki that so kindly drove me to the airport)

              Cheers... Rick
              • 4. Re: SWF too big???
                Level 1
                It's a Christmas miracle! Thank you!!!

                -Jenn
                • 5. Re: SWF too big???
                  RoboColum(n) Level 5
                  More likely to be a bit of wizardry
                  Merry Christmas all...