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How do you disable the Automatic Prompt to Update Flash through the network for multiple workstations?
Add AutoUpdateDisable=1 to the mms.cfg file saved at the following location:
- 32-bit OS: C:\Windows\System32\Macromed\Flash
- 64-bit OS: C:\Windows\SysWOW64\Macromed\Flash
We have referenced the following article but multiple machines are still being prompted to update:
We've updated the Group Policy for all workstations and they are still being prompted.
It's possible the system was already configured to display the notification update prior to disabling updates. For Notification Updates, when an update is encountered Flash Player creates the following two registry entries:
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce > FlashPlayerUpdate
The presence of the RunOnce > FlashPlayerUpdate entry triggers the Notification Update to display upon logging into the system. If these entries (especially the RunOnce > FlashPlayerUpdate) do not exist the Notification Update prompt does not display. You can write a script to periodically check if these entries exist on the system and if they do, delete them.
Note that the AutoUpdateDisable setting in the mms.cfg file is reset to the default setting of AutoUpdateDisable=0 when Flash Player is uninstalled. If your deployment strategy involves uninstalling Flash Player before installing the new version this option will be reset and you'll need to deploy the custom mms.cfg file again disabling Flash Player Update Notification (AutoUpdateDisable=1) after installing the new version of Flash Player.
More information on this can be found in the Flash Player Administrators Guide.
We have the mms.cfg file set this way through Group Policy and we’re still receiving the Prompt.
Any other suggestions?
1 person found this helpful
Please provide the following information from an impacted system:
- Flash Player version installed (previous version installed, not current version)
- Upload the mms.cfg file from an impacted systems to cloud.acrobat.com/send using the instructions at How to share a file using Adobe Document Cloud and post the link to the uploaded file in your reply. I'll load it onto a test machine and test it out.
In the interim, you can perform the following troubleshooting steps:
- query the systems to see if the RunOnce > FlashPlayerUpdate entry exists
- If the entry does exist, verify the mms.cfg file is saved to the correct location (locations mentioned in my previous comment)
- Query the contents of the mms.cfg file, does it have AutoUpdateDisable=1
- Obtain mms.cfg file and upload it to cloud.acroabt.com/send and send me the URL to the uploaded file.
We have configured the mms.cfg file to reflect these settings and so far no more popups.
Thanks for the update. We haven't had a release since July 11 (2nd Tuesday of the month). The next regularly scheduled release will be August 8. If the mms.cfg file is configured correctly, and in the correct location, your users should not see the update notification prompt. I will be on vacation for the next release. If you experience issues, post back here and one of the other staff members should see it and assist you.
I am having a new issue with Adobe Acrobat Pro 2017 that when I try to do a Fill & Sign – I’m getting the attached error.
I would love to just draw my signature or do a very simple signature and this is a newly purchased product.
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