Have you tried launching the program and then immediately holding down the Ctrl+Alt+Shift keys on the LEFT SIDE of your keyboard as the program loads (assuming you're on a Windows computer)? You should get an indicator that the program wants to change something. Okay it and the program will load up.
If that doesn't work, we'll need more information about your machine to help you troubleshoot the program.
Thanks for your reply. I have tried your suggestion. Unfortunately it didnt work. Its a windows 10, Laptop.
What operating system are you using?
Which processor do you have with how much RAM? How much free, clean, defragmented space is on your hard drive?
Which graphics card do you have? What is your monitor's resolution?
Its a 6.00GB RAM with 5.46 left
Processor: AMD A6-4400M APU with radeon(tm) HD Graphics 2.70GHz
64 bit operating system,x64 based processor.
Dont know how to find out about monitor resolution.
Your computer is a bit underpowered for video editing with Premiere Elements. On this benchmark, it rates a 1,600. In my books, I recommend at least a benchmark of 5000.
Beyond that, it's hard to say if your monitor resolution is a factor, since you didn't provide it. On Windows 10, you can find out your monitor resolution by right-clicking on the desktop and selecting Display Settings.
You also don't say how much free, clean, defragmented space is on your hard drive.
My monitors resolution is 1366 x 768
309GB is free of 437GB on my hard drive. i dont know how to know if its defragmented or clean.
The monitor is also undersized, and that's also contributing to the problem. You don't have enough resolution for the program to fully open up. (A monitor with a horizontal resolution of at least 1024 would resolve this issue.)
But it doesnt make sense, because it worked perfectly fine for a while before. After the problems started happening i spoke to someone else through this chat forum, maybe telling you things that were spoken of there may help.
It started when the program started lagging a lot, then i turned off the laptop, then after that i couldnt get back into the program.
I tried going to task manager and ending the program there, didnt work, Restarting laptop didnt work, Uninstalling then reinstalling with using a cleaner tool didnt work. Now i just found that i mentioned about that i updated Avast which made my computer slower and took away my master password and the computers ability to remember passwords.