2 Replies Latest reply on Jul 21, 2017 5:17 AM by davidl23747360

    How do I chat with someone from Adobe sales concerning either an upgrade of Premier Elements or trying Premier Pro?

    davidl23747360 Level 1

      How do I get to chat with someone from Adobe sales?

       

      Considering two options.  Upgrade Premier Elements/Photoshop Elements 15 v. Using Premier Pro.

       

      My laptop is failing, so I would like to know if I acquire either, will I be able to transfer it to a newer computer.

       

      Also, would like to use the trial of Pro, but I would like to know the terms and conditions of that trial.

       

      Lastly, does Pro come with a Photoshop.

       

      Adobe makes it very difficult to get answers and in so doing argue for Apple.

       

      [Moved from the Lounge (which is where you can "connect with your peers" from across all of Adobe's products for conversations that don't directly relate to help and support) to a product-specific support forum by a moderator]

        • 1. Re: How do I chat with someone from Adobe sales concerning either an upgrade of Premier Elements or trying Premier Pro?
          cmgap Adobe Community Professional

          You can reach Adobe Sales here: tel:+18005850774

          Purchase by phone: 800-585-0774

           

          Premiere Pro is available as a single app. You can see the plan details here: Creative Cloud pricing and membership plans | Adobe Creative Cloud

           

          The trial is for 7-days only so if you are contemplating upgrading to a new computer you may want to wait until then to keep the transition from the trial to the full version smooth. The bullets below indicate what a single user license with Premiere Pro includes

           

          Single App

          US$1999/mo

           

          • Latest version of selected app
          • Your own portfolio website and premium fonts
          • 20 GB of cloud storage
          1 person found this helpful
          • 2. Re: How do I chat with someone from Adobe sales concerning either an upgrade of Premier Elements or trying Premier Pro?
            davidl23747360 Level 1

            Thanks, I spoke with Adobe Sales on the phone.  Learned about Steve G's

            tutorial for PE 15 and did all of them.

            Suggest all potential upgraders of PE do his tutorials.

             

            -david lee

             

            On Thu, Jul 20, 2017 at 8:37 AM, Sheena Kaul <forums_noreply@adobe.com>