0 Replies Latest reply on Jul 19, 2017 9:11 AM by amandad27490132

    ADE 4.5.5 getting a lot of errors when opening DRM files

    amandad27490132

      I work for a company that provides DRM files to readers and we recommend using ADE. Since the 4.5.5 release, our readers have been reporting many errors when trying to open their books, including:

      • E_ACT_NOT_READY
      • E_STREAM_ERROR
      • Error getting License. License Server Communication Problem: E_AUTH_BAD_DEVICE_KEY_OR_PKCS12

       

      How can we prevent this?

      Is there anywhere with a download link to an older ADE version, 4.5.4 or earlier?