1 Reply Latest reply on Jul 22, 2017 1:21 PM by _Alexander_..

    Attempting to get serial number for Lightroom 6

    _Alexander_..

      I just purchased Adobe Lightroom 6, and had completed setting up a new Adobe ID account. Once done, I followed the instructions that came in the box (black card - "Use the code on the back to retrieve your serial number") and entering the redemption code at www.adobe.com/go/getserial . However, when I do enter the redemption code, I get a link for a download (which I don't need as I already have the DVD in my computer ready to install), and no serial number was displayed as indicated in step 3. At this point I have no idea as to how to obtain the serial number. I clearly isn't on the DVD, nor is it on the box purchased. Any suggestions?