Need to change payment credit card (Moved country)

[corinnetan91]

Hi,

It seems that customer care isn't working right now so I'm resorting to this.

I have recently moved country (Singapore to New Zealand) and wish to change my CC membership to the NZ store and resume payment of my membership to my NZ card. When I try do this through 'manage account' I encounter an error.

Adobe staff, can you please open a ticket for me?

Thanks.

[John T Smith · Accepted solution]

Sorry, this is not a place to directly contact Adobe staff

Some Change/Verify Account links https://forums.adobe.com/thread/1465499 that may help

-Credit card https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-creative-...

-http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html

-change currency https://forums.adobe.com/thread/1999694

or

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Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact/support.html