3 Replies Latest reply on Jul 23, 2017 3:05 AM by AmerKapetanovic

    Lightroom CC 2015.10 fails to update to CC 2015.12

    TJergel Level 1

      I have never had any previous issues updating Lightroom until attempting to update to 2015.12.


      I cannot update through Creative Cloud - I tried manually checking for updates.

      I tried refreshing the CC desktop app.
      I tried signing out and in.I tried removing the OPM.db file.

      I removed Lightroom CC 2015.10 and reinstalled it, but then only version 2015 got installed - the very basic and first version.


      I cannot install Lightroom CC 2015.12 manually through the installer from the downloads section on the adobe site and that gives me this error EVEN IF I choose "Run as administrator".

      Update Failed.png

      I am stumped as to what to do or try next.


      I have even tried using Lightroom Help->Updates, but that is grayed out and cannot click on it, even when I was on Lightroom CC 2015.10.