Iconized palettes don't respond to clicks (CC 2017/Mac)

[leo.r]

Palettes in iconized state stopped responding to mouse clicks (see screenshot).

I have to either expand them all, or detach a panel from the group to be able to use them.

I did a brief search and it looks like other users also have this issue - but I didn't find any solution.

I didn't have this problem in previous InDesign versions.

Any ideas?

Thanks for any help,

Leo

[amaarora]

Hi,

You can try if cleaning cache and preferences help..

1. Close InDesign

2. Clean cache and preferencesTroubleshooting 101: Replace, or "trash" your InDesign preferences

3. Restart InDesign

Also, ensure that you do not have any other application like (Chrome, Mozilla) etc opened when you restart InDesign.

-Aman

[leo.r]

Thanks Aman,

But unfortunately I don't have much positive to report back.

I tried both methods - manually remove data files, as well as with the keystroke combo on launch.

As a result I experience total mess which I'm not even sure how to describe.

If I create my own empty workspace, some palettes just don't show up when I select them from the Window menu: for example, Info and Links (the ones that I need most, of course). Some other do show up.

If I try to select a pre-defined workspace, the result is unpredictable: some workspaces do show up, and with others InDesign just blinks and doesn't show any palettes.

When I do manage to show a workspace, some iconized palette groups respond to mouse clicks - but some don't. The rightmost palette group never respond to mouse clicks.

For many years of working with InDesign never saw anything like this.

Cheers,

Leo

[leo.r]

Update:

I quit InDesign and reinstated the original "InDesign Defaults" file - the one I had before running the "cleanup" routines.

Now the palettes that came up do respond to mouse clicks in their iconized state. These are the palettes I need - and I don't push my luck any further lol.

At this point I'm not going to check if other workspaces work as expected out of fear that whatever I have now will stop working again.

Thanks,

Leo

[JointyJr]

Hi Leo

Have the same problem, has nothing to do with prefs. I can load Indesign from a fresh Mac cold start and this happens, if I quit and relaunch Indesign they start working again. It's sporadic.

I've noticed when this happens, if I 'undock' my collapsed palettes from the side of the screen they respond again.

[leo.r]

Thanks JointyJr,

I submitted this issue as a bug.

Leo