Unable to edit photos

[katee1969]

Downloaded cc then Lightroom running Windows 8 select photo but when try to develop the photo won't load. My nephew on his mac can load the same photo no problems.

Have uninstalled and reinstalled, shut dow, restarted nothing changes.

Help!

[Ned Murphy · Accepted solution]

Adobe Photoshop Lightroom system requirements

[Sheena Kaul]

Moving to Photoshop Lightroom​

[F. McLion]

What is the exact version that you have installed - most current is 6.12?

What is the source of the file (camera type)?

[cmgap]

Did you download the trial version?

[Lc290711847h6j]

Why can't I edit lightroom pic?

[Rikk Flohr: Photography]

You’ve posted to a very old thread. It is highly unlikely that the issue described in this thread, though not impossible, is the same issue which you are currently experiencing. Rather than resurrect an old thread that is seemingly similar, you are better posting to a new thread with fresh, complete information including system information, a complete description of the problem and step-by-step instructions for reproduction. 

In the unlikely event the issue is the same, we will merge you back into the appropriate location. 

Thank you!