2 Replies Latest reply on Jul 24, 2017 1:24 AM by emi_34_ro

    Creative Cloud - Couldn't sync a file on cloud

    emi_34_ro

      Hello,

       

      My issue started 1 month ago, when 1 XD file (Experience Design) of 16-20 Mb, couldn't sync the files from computer to Creative Cloud Files.
      Now, after 1 month, when Adobe CC forced to login, guess what, the they sync the files from the Creative Cloud to Computer with the older version, and all my work for 1 month disappear.

       

      I need to get the data stored, the new version of XD file on my computer back. How can I do this?

       

      Thank you