We are having an issue with an Adobe Arcrobat DC presenting the Adobe stopped working message after completing an email and closing the application. The emails are going through fine but there is an error everytime we close the software after sending the email. We have completely uninstalled and reinstalled and checked for new updates, but the issue persists. Has anyone else seen this issue?
Sorry for the delay in response.
Based on the above mentioned description, you are receiving " Adobe Acrobat has stopped working" message when closing Acrobat DC after sending an email, is that correct?
Could you let us know the version of Acrobat DC installed on the machine: Identify the product and its version for Acrobat and Reader DC
How are you sending the email - using email application or webmail?
And, the operating system installed on the machine- Mac/Windows?