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Unable to update photoshop cc 2017

New Here ,
Jul 24, 2017 Jul 24, 2017

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I cannot update photoshop cc 2017. I get a message that states "Update Failed" The specific error stated "UPdate Failed Unable to move the file. Rename the file and then try  again."

Jo Ann

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Creative Cloud

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correct answers 1 Correct answer

Community Expert , Jul 24, 2017 Jul 24, 2017

uninstall (Uninstall or remove Creative Cloud apps)

then install the most recent version

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Community Expert ,
Jul 24, 2017 Jul 24, 2017

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uninstall (Uninstall or remove Creative Cloud apps)

then install the most recent version

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Adobe Employee ,
Jul 25, 2017 Jul 25, 2017

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