Please forgive me if this is posted in the wrong place or is inappropriate. I just didn't what else to do.
I have been a CC subscriber for over 3 years now. I got the subscription for a graphic design business that I tried to get off the ground. It's no surprise that, like most new design businesses, it failed earlier this year. Now I am stuck paying the monthly fee for something that I don't use.
I tried to cancel my subscription, and like everyone else, was shocked that they wanted to charge me the 50% fee for the remainder of the subscription. Being on the bad side of a failed business attempt, paying that fee is simply not an option, nor is paying $52/month for CC. Yes, they offered me the 2 months free to stay on board which I took because it was at least some kind of relief. But then when I asked to make sure my subscription wouldn't auto-renew, I was told that was not an option, and that I would have to contact a live person within a specific time window once my current subscription ended to make sure that I won't auto-renew into another contract. What kind of underhanded crap is that?
Has anyone been able to cancel their Adobe subscription without paying the 50% fee? I just need it to be gone.
BTW, I understand that I am obligated to pay the fee per the contract. I'm just wondering if anyone has been able to get around it. I am in a financial hurt and desperately need to get rid of this charge.
As per the Legal subscription terms | Adobe the cancellation fee is a part of the subscription.
You will need to contact support through call/chat for this request.
**Be sure to remain signed in with your Adobe ID before accessing the link above**
Hope that helps!
I understand. I was just crossing my fingers and hoping for the best.
Thank you for responding.
What if you file for bankruptcy?