1 Reply Latest reply on Jul 24, 2017 3:26 PM by JJMack

    Just lost all my saved Templates

    mikem20950065

      New To Photoshop (had it for about 2 months). I tend to work on similar sized files, and therefore save my files to the SAVED section.

       

       

      When I logged back in just now, all my saved dimensions are gone.

       

      How do I restore, or find my work?

       

      P.S - was just speaking to support team live and they recommended I do the following to fix it.

      Search for the file name "Adobe Photoshop CC 2017 prefs.psp" and rename it to "Adobe Photoshop CC 2017 prefs.psp.old"


      I did this, and then lots touch of the support member Garima - now I'm stuck

       


      Help - I like the platform but can't waste time inputting all of my custom dimensions and settings each time, slows down output.

       

       

       

      Regards

       

      Mike