7 Replies Latest reply on Jul 31, 2017 8:27 AM by JJMack

    Photoshop installation causes computer to crash. Uninstalling fixes problem

    davea66141036

      I have the new Ryzen chip and motherboard. I know Ryzen has memory issues but my pc runs fine no matter what I throw at it until I install Photoshop. I don't even need to have photoshop open and the pc starts crashing quickly. I replaced the motherboard, tested every single piece of hardware and found zero issues. Like I said, without installing photoshop, it NEVER crashes. Once I install, it just turns off with no warning. Just the event log 'kernel power event 41 task 63'.