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Can't somebody please help here?
There are a couple of things you can try. None great but most will do. First, make sure you have the latest version of Quicktime installed. If you can afford it buy the Pro version. Its pretty cheap and you won't regret it. It makes converting all sorts of files simple.
Second. I'm not sure what version of Flash you are using. The older versions of Flash were pretty crappy at exporting video. Flash CS3 Professional is little better but its something. Anyway, if you don't have this download the 30day demo and give exporting .mov from Flash CS3 a shot (after you install the latest version of Quicktime)
Another thing you can try do is use a screen capture software such as SnagIt or CaptureWiz. They will allow you to capture your Flash movie as video and both have demos you can try before you buy.
And one other thing I have done to capture my Flash files, which works great, is to capture my screen to video. If you have the capability to export your monitor to video or better yet a firewire videocam and then someway to edit it your Flash to video life will be easy as pie.