I tried your suggestion above but did not find this file. Any other options?
Which version of Lightroom are you using? Which type of video file in Lightroom are you importing? Did you get any specific error message?
I am using the latest cloud based Lightroom Classic CC. I was downloading a .MOV file direct from SD card. In import i could see the thumbnail in the grid screen but when i double clicked to view no preview would be produced. I believe it said Preview No Available. Then after clicking the import it said the .MOV files were not imported as they were not recognized.
I have since rebooted my iMac and tried the process again. This time I did not have any issues. Just one of this unexplainable frustrating things that took up an hour of my time trying to research the issue.
I do appreciate you responding to my query.
"BE THE REASON SOMEONE SMILES TODAY"
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