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Unable to set Acrobat DC 2015 as default PDF application

New Here ,
Jul 26, 2017 Jul 26, 2017

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Good afternoon,

In our office we have a issue when Acrobat DC 2015 and Acrobat Reader DC is installed on the same computer.
The main issue is that when both applications are installed we are unable to set Acrobat DC 2015 as the default application for opening .pdf files, it will keep Acrobat Reader DC as the main PDF appliation.

We are able to change the default PDF application to Acrobat DC 2015 during the Windows session (through "default applications" or with "open with") but after a reboot the settings are reset and Acrobat Reader DC is the default PDF application again.

We also tried to set it automatically through the registry and also through file type associations with our user environment manager (VMWare UEM) but still the same issue.


Is this a known issue?
Otherwise, could you provide us with the info on how to regulate this in a business environment?


Thanks in advance.


Regards,
Dave van Andel

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General troubleshooting

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