13 Replies Latest reply on Aug 13, 2017 11:28 AM by BarbBinder

    There's still no way to load keyboard shortcuts in CC?

    Mobius Strip Level 2

      If you create a bunch of keyboard shortcuts and save them (to a thumbdrive, to copy them to multiple computers, for example), there's still no way to load them?

       

      Try it: Go into Edit / Keyboard Shortcuts and check it out.

       

      noLoad.png

      I checked the documentation and found that you can import & export presets, and supposedly keyboard shortcuts are amongst them.  NOPE.  In fact, this function doesn't appear to work at all:

       

      noPresets.png

       

      I like the idea of having one place for all presets (or I would if it worked), but then why have a redundant Save function in the keyboard-shortcuts dialog?

        • 1. Re: There's still no way to load keyboard shortcuts in CC?
          Ronald Keller Level 4

          In Windows keyboard shortcuts are located at

          c:\Users\YourName\AppData\Roaming\Adobe\Adobe Photoshop CC 2017\Presets\Keyboard Shortcuts\

           

          If you put the *.kys file there it will be available in the List to choose from.

          I do it all the time to transfer shortcuts between computers but it should work with the Preset Manager too.

          1 person found this helpful
          • 2. Re: There's still no way to load keyboard shortcuts in CC?
            Mobius Strip Level 2

            Thanks!

             

            But...

             

            1. I'm on Mac (and I know where the directory is on Mac OS).

            2. That's not the solution you'd find in a release-ready product.  It doesn't make sense to have a Save function without a corresponding Load function.

             

            The Preset Manager doesn't appear to do anything.

            • 3. Re: There's still no way to load keyboard shortcuts in CC?
              Ronald Keller Level 4

              Must be something on your system because it works fine here

              Screenshot - 26_07_2017 , 22_41_46.png

              • 4. Re: There's still no way to load keyboard shortcuts in CC?
                Mobius Strip Level 2

                Thanks, but your screen shot shows the Import tab.

                 

                I assume you have to export something in order to have anything to import, right?

                 

                My screen shot is of the Export tab.  It shows nothing, so naturally I can't create anything to import.

                • 5. Re: There's still no way to load keyboard shortcuts in CC?
                  Jeff Arola Adobe Community Professional

                  The location on mac is

                   

                  /Users/User Name/Library/Application Support/Adobe/Adobe Photoshop CC 2017/Presets/Keyboard Shortcuts

                   

                  The keyboard shortcuts dialog has never had a Load command since it first appeared in photoshop cs.

                  I've often wondered why.

                  • 6. Re: There's still no way to load keyboard shortcuts in CC?
                    Ronald Keller Level 4

                    Must be something wrong on your system as it works fine here...

                    Screenshot - 27_07_2017 , 8_48_54.png

                    • 7. Re: There's still no way to load keyboard shortcuts in CC?
                      Cold White Fire

                      I agree I don't understand why keyboard shortcuts and workspaces aren't available to add to the Creative Cloud library. I mean, I understand one user can have two machines, but what if you have a business or university with x + 2 machines and want to configure them all with the same settings?

                      • 8. Re: There's still no way to load keyboard shortcuts in CC?
                        Cold White Fire Level 1

                        I have read a little of the original post where the user ... Cox from Adobe said he has surveys and data showing differently, then what Mobius Strip had been asking, about loading keyboard shortcuts on multiple machines.

                         

                        I also have been using Photoshop since Version 7 before CS was around, and I know one is able to load the keyboard shortcuts on Mac and Windows via the Presets folder on either OS.

                         

                        But I do wonder why isn't there an option to load them into the Library for both Workspaces and Keyboard shortcuts?

                         

                        I noticed in Photoshop I am able to configure Brushes in Window > Tool Presets then save the configuration for both the Workspace and Keyboard Shortcuts, Menus, Toolbar ...

                        Screen Shot 2017-08-12 at 9.58.50 PM.png

                        It would be sincerely helpful if there were a button to Add Workspace to Adobe Creative Cloud library like this: Add Workspace to CC Library.png

                        I think this would solve a lot of the issues regarding this topic if it's even possible to implement into the library.

                         

                        I have a real world situation. I am one user with two machines and I have keyboard shortcuts and workspaces I want to mirror onto my two machines. Having an option like this on the CC library would help me configure once, and set that configuration to my other machine.

                         

                        Even down the line, we own our own business as a small business, and we have more than 5+ machines. Having an option like this would seriously help productivity because as said before, I could configure one machine and set that configuration workspace in this image example to the CC library and apply it to any other machine using Photoshop CC.

                         

                        I myself have four machines myself, but only CC on two machines as a single user.

                         

                        There are real world examples to add this type of functionality.

                         

                        Is it possible to do a survey on this post or something like unto it to see if users who have more than 1+ machine could benefit from this type of integration?

                         

                        Just thought I would add to this conversation. Please if this is already available, how do I add a Workspace with Capturing Keyboard Shortcuts, Menus, Toolbar, etc to the Creative Cloud library? (Images would be helpful)

                         

                        Very Respectfully,

                         

                        Christopher Stapleton

                        • 9. Re: There's still no way to load keyboard shortcuts in CC?
                          Mobius Strip Level 2

                          A valid suggestion, although it's not suitable as the only solution because we shouldn't have to depend on 24/7 connectivity to CC for this simple function.

                           

                          But thank you for weighing in to prove that Adobe is ignoring a common real-world situation faced by its users year after year.

                           

                          How anyone with self respect can argue that a Save function without a matching Load function is a legitimate design is beyond me. The continued thrashing against requests to fix obvious design defects is a daily insult to paying customers, and an embarrassment to Adobe.

                          • 10. Re: There's still no way to load keyboard shortcuts in CC?
                            Cold White Fire Level 1

                            Mobius Strip you said:

                            A valid suggestion, although it's not suitable as the only solution because we shouldn't have to depend on 24/7 connectivity to CC for this simple function.

                             

                            I agree that "it's not suitable as the only solution" as it should have been implemented into all of the applications in the Adobe Creative Suite, to begin with, at least in my opinion, but it hasn't.

                             

                            Maybe that's ! because of insufficient user research from surveys and what not that Adobe may or may not have collected.

                             

                            On this link How do you load keyboard shortcuts?  in 2011, Chris Cox said:

                            Screen Shot 2017-08-13 at 7.48.30 AM.png

                            What @Chris Cox collected as "actual usage data and survey results" is something he and Adobe are able to see. @Chris Cox, Would it be possible to see this data and results?

                             

                            @Chris Cox also said:

                            Screen Shot 2017-08-13 at 7.48.01 AM.png

                            May be true from the data and results, but it was a common thing for me (when I attended the Art Institute of Seattle) in the Game Art & Design program, many students (more than 100 or more that I know of from 2003-2010), was common to save one's keyboard shortcuts to local drive, and move that configuration to another machine, or multiple machines, because daily the machines we used each day were wiped clean on a certain drive that students were only allowed to use.

                             

                            So we learned to backup our data, such as keyboard shortcuts for multiple software such as Maya, Photoshop, 3dsMax, Zbrush, and there are many others (where keyboard shortcuts could be saved in this different software from 2003-2010 (and currently), to use them the next day or the same day in another classroom, with another teacher on a different machine, both on Mac and Windows.

                            https://forums.adobe.com/people/Mobius+Strip  wrote

                             

                            But thank you for weighing in to prove that Adobe is ignoring a common real-world situation faced by its users year after year.

                            So it was a common, everyday thing for me while attending 2003-present, I have had to deal with the work around by saving to presets folder.

                             

                            What I don't understand when Mobius Strip, you said:

                            https://forums.adobe.com/people/Mobius+Strip  wrote

                             

                            A valid suggestion, although it's not suitable as the only solution because we shouldn't have to depend on 24/7 connectivity to CC for this simple function.

                            Adobe Creative Cloud 2017 is what is presently available at the top. I understand you had made this original post:

                            How do you load keyboard shortcuts?
                            Screen Shot 2017-08-13 at 8.09.16 AM.png

                            August 10, 2011, @ 6:18 AM, but this is years ago.

                             

                            Adobe Creative Cloud library to me is very valuable and would have been in 2003-2010 as a power user while in art school because I could copy my data saved in my various Adobe software such as presets and configuration files, along with other project file data, and use it over and over in other Adobe software from Photoshop to Illustrator, InDesign, etc. This method of reusing project file data is very helpful now, and it would have been very helpful then.

                             

                            I don't understand why you think

                            https://forums.adobe.com/people/Mobius+Strip  wrote

                             

                            A valid suggestion, although it's not suitable as the only solution because we shouldn't have to depend on 24/7 connectivity to CC for this simple function.

                            I don't see it as having to depend on 24/7 connectivity to CC, but an asset to benefit from. Two points.

                             

                            1. When using alternate software in Adobe Creative Cloud like InDesign CC, and having to relink a file that may be on one machine, and another file on another machine, having them in one place on ACC library to me is very helpful and very valuable.

                             

                            This is a screen shot of InDesign CC, and relinking an Adobe Illustrator background file from the ACC library, this option saves so much time than trying to find where a file is located,
                            Relink from CC libraries.png

                            Even though in InDesign CC, in the relinking panel it does say when hovering over the asset in the links panel, where the asset is located:
                            Where the file is located.pngBut imagine what happens had a drive failed and one had their project files data, presets data, configuration data, workspace data on the ACC library? One wouldn't need to go back and try to "relink" that data from a failed drive because it's on the CC library already. It's just backup, and in my opinion, it's helpful and valuable and saves me time. It helps me in this context, but to you, it may not, and I am just one person with this context.

                             

                            There are many other users with many other configurations using many different types of platforms etc.

                             

                            Conclusion
                            Overall, I feel to me in the information I have presented and responded to, and in the context I have explained I feel adding this button (or similar) functionality to Adobe Creative Cloud library would be very helpful not just in Photoshop, but for all Apps within Adobe Creative Cloud 2017 because it saves time and it's helpful for the user to Save Presets, and Load them back if lost on one machine or drive.

                             

                            Thanks.

                             

                             

                             

                             

                             

                             

                             

                            1 person found this helpful
                            • 11. Re: There's still no way to load keyboard shortcuts in CC?
                              BarbBinder Adobe Community Professional

                              Conclusion
                              Overall, I feel to me in the information I have presented and responded to, and in the context I have explained I feel adding this button (or similar) functionality to Adobe Creative Cloud library would be very helpful not just in Photoshop, but for all Apps within Adobe Creative Cloud 2017 because it saves time and it's helpful for the user to Save Presets, and Load them back if lost on one machine or drive.

                              Telling us (this is a user-to-user forum and there are no Adobe staff badges on this thread) isn't going to initiate a change. Be sure to take a moment tell Adobe directly what you are hoping for out of future versions: Wishform - Adobe InDesign

                               

                              ~Barb

                              • 12. Re: There's still no way to load keyboard shortcuts in CC?
                                Cold White Fire Level 1

                                I was unsure, I am new to Adobe Creative Cloud, thank you for the URL.