How do you get Export PDF to recognize connected to internet?

[robertc10638]

How do you get Export PDF to recognize connected to internet?

[H_Spector]

Hi robertc10638,

Are you trying to use ExportPDF from Adobe Acrobat ReaderDC and seeing an error about connection to Internet?

If so please try to login https://cloud.acrobat.com with your AdobeID and password to use ExportPDF service.

Please let me know in more details if I did not answer to your question.

Thank you.

Hisami

[robertc10638]

Hi Hisami,

Here is what I get when I used the link you provided. I will check back to the link in about an hour but, this is what I have received today thus far.

Thanks

Bob

Robert Cummings

Sales Manager

Chicago West District

[H_Spector]

Hi Bob,

Thank you for your reply.

We had some issue between 6 am to 7:30am PT today.  Please let me know if you still see the same issue after you check.

Thank you again.

Hisami

[robertc10638]

I am still receiving the same message as below.

Robert Cummings

Sales Manager

Chicago West District

[jefff81519845]

When I select the link you provided, I receive a message, currently unavailable.    I was able to export in the past, but now I receive the connection to the internet message.