12 Replies Latest reply on Aug 4, 2017 6:25 AM by Bob_Hallam

    Black screen

    fredwolfe27 Level 1

      Started having a problem today.  When I try to open a file in PS from the RAW processor I just get a black screen in PS.  When I open an older file I get what looks like a blank layer.  When I open a file the file name appears at upper left as it should but nothing displays.  I reinstalled but nothing changes.  I have the most recent versions of Bridge, RAW and PS.

       

      Please help.