1 Reply Latest reply on Jul 28, 2017 9:13 AM by twaritar3263062

    Why impossible to Un-license Adobe Stock photos?

    thilol46139124

      Adobe Stock Photos has a major usability issue!

       

      If you find an image and click on "Buy License & Save to my Library", the photo does not always end up in your library.  Then when you try to add more photos, you get the error message that your licenses are used up. 

       

      The licensed photos are impossible to find.  However, I did find the link under "my name > license history".  However, there's very little you can do under License History.  There is now way to un-license a photo.

       

      You then have to click on photo number to then get to the actual licensed photo and download or save to library.

       

      Why do you make it so easy to license a photo, but impossible to un-license?

       

      Seriously, this need to get fixed!

       

      Thanks,

       

      Eva