Sorry for the delay in response to your query.
Please try the troubleshooting steps from the following link: Troubleshoot Acrobat PDFMaker issues in Microsoft Office on Windows
Please share the following details:
Please confirm the version of Acrobat installed on your computer?
To check the version of Acrobat, launch Acrobat>navigate to Help menu>select About Adobe Acrobat.
Which operating system do you have- Windows/Mac?
Keep us posted with the results.