13 Replies Latest reply on Aug 26, 2017 7:47 AM by bf15555616

    Select and Mask Tool Still Broken Photoshop CC 2017

    bf15555616 Level 1

      This problem was fixed for awhile, but now it came back along with a new problem.


      First off, the select and mask tool is not working again. When I try to refine an edge it does nothing. When I use the brush tool and paint over something the loading symbol comes up, but no changes take place.


      I tried resetting tools, installing and reinstalling (which caused a major problem and I had to reset my pc), updating Photoshop and tried resetting preferences, which is where a new problem has shown up. Photoshop won't reset my preferences. I quit and open it back up, but all my customized settings are still there!


      I'm so fed up and desperate. I don't know what to do or where to begin. Searching has gotten me nowhere.


      I'd really appreciate it if someone could help me.


      Thank you!