i subscribed to illustrator and i paid and i received an email of the payment confirmation! and the amount is already deducted from my account but the app is not active !!
what to do
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[Title edited for question clarity and future forum search... Mod]
Download/install the desktop application, sign in, install the subscription application(s).
Creative Cloud for desktop
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I purchased order number ( ADB016781464 , amount deducted, but adobe deleted order number from his database.