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Getting Creative "Cloud desktop failed to update.(Error code: 72)" at installation

Guest
Jul 29, 2017 Jul 29, 2017

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Does anybody got the following message "Creative Cloud desktop failed to update.(Error code: 72)" when you install Lighroom CC ?

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correct answers 1 Correct answer

Deleted User
Jul 29, 2017 Jul 29, 2017

The problem has been fixed. I deinstalled and re-installed the “Creative Cloud” app on my Mac and I have been able to install Lightroom CC 2015 and Photoshop CC 2017 without any issue.

Thanks

Alain

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Adobe Employee ,
Jul 29, 2017 Jul 29, 2017

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Hi alaind34425421,

Our team would like to help resolve your issue. I have dropped you an inbox message. Please check and reply.

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LEGEND ,
Jul 29, 2017 Jul 29, 2017

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This is a daily occurrence. Hopefully, "the team" can come up with a better system for updating.

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Guest
Jul 29, 2017 Jul 29, 2017

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The problem has been fixed. I deinstalled and re-installed the “Creative Cloud” app on my Mac and I have been able to install Lightroom CC 2015 and Photoshop CC 2017 without any issue.

Thanks

Alain

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