2 Replies Latest reply on Jul 29, 2017 10:12 AM by debbie72vr46

    Lost Product Key

    debbie72vr46 Level 1

      I have loaded Lighroom6 onto my old laptop and would like to put it onto my new laptop but I have lost the product key.  Is it possible to retrieve this or do I have to purchase new software?

        • 1. Re: Lost Product Key
          99jon Adobe Community Professional & MVP

          If you originally registered your product the serial number will be stored in your Adobe Account.

           

          Sign in with your Adobe ID (email address & password) and choose the tab “Plans & Products”

           

          Then view your products. Every registered application should be shown with serial numbers.

           

          To see a list of your registered products and their serial numbers, go to My Account

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          • 2. Re: Lost Product Key
            debbie72vr46 Level 1

            99jon - thank you for the reply.  I have retrieved the serial number.

             

            Many thanks

            1 person found this helpful