5 Replies Latest reply on Jul 30, 2017 2:18 PM by larsviggo

    Lightroom CC won't update


      Have searched the support pages and have tried all the suggestions including completely removing CC- restart and reinstalling as in:


      Available updates not listed for Adobe Creative Cloud applications


      "Preview unavailable for this File"

      Everything else seems to be latest version.

      My camera Panasonic Lumix GX85 raw files will not open i LR but opens fine in Adobe Bridge.

      Im running LR on a Mac Mini using Sierra


      Any ideas ?

      Thanks in advance





      System Info:


      Lightroom version:  CC 2015 [1014445]

      License: Creative Cloud

      Operating system: Mac OS 10

      Version: 10.12 [6]

      Application architecture: x64

      Logical processor count: 8

      Processor speed: 2,3 GHz

      Built-in memory: 16.384,0 MB

      Real memory available to Lightroom: 16.384,0 MB

      Real memory used by Lightroom: 445,0 MB (2,7%)

      Virtual memory used by Lightroom: 1.177,2 MB

      Memory cache size: 36,7 MB

      Maximum thread count used by Camera Raw: 4

      Camera Raw SIMD optimization: SSE2,AVX

      Displays: 1) 1920x1200



      Graphics Processor Info:

      Intel HD Graphics 4000 OpenGL Engine



      Check OpenGL support: Passed

      Vendor: Intel Inc.

      Version: 4.1 INTEL-10.25.17

      Renderer: Intel HD Graphics 4000 OpenGL Engine

      LanguageVersion: 4.10