3 Replies Latest reply on Oct 11, 2017 1:24 PM by Kat Gilbert

    Need help to reformat Mac Pro 2016

    Kat Gilbert Adobe Community Professional

      Mac Pro built in 2016 no longer will come up. Only way to access is by option key on start up. Was able to access eDrive, ran TechTools and message was the can't repair Mac HD and to reformat (Volume Structure failed). Need help to accomplish this.  Am not able to access Recovery 10-12 or the bootable disk. System is backed up on external hard drive. Thank you!